IM-Rec Sports Wants To Know! Image

IM-Rec Sports Wants To Know!

A survey for members and participants of UVA Intramural-Recreational Sports



Contact Information

Name: UVA Intramural-Recreational Sports
Address: 450 Whitehead Road, Charlottesville VA
Voice: (804) 924-3791


1. 		 

Please tell us about yourself ...
   
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This information helps us better understand how our programs and offerings affect our different user populations.

 
   

1.1.  
Who are you? Please mark all that apply.
 
   
    male
   
    female
   
    UVA undergraduate student
   
    UVA graduate student
   
    UVA staff member
   
    UVA faculty member
   
    IM-Rec Sports member (do not mark if a UVA student)
   
    non-member participant (do not mark if a UVA student)
   
    non-UVA-affiliated participant
   
    spouse of a UVA student or faculty/staff member
   
    parent
   
    VSAF member
   
    guest or conference pass user

 
   

1.2.  
How long have you been participating at IM-Rec Sports programs and/or using our facilities?     

 
   

1.3.  
How do you participate most frequently at IM-Rec Sports?     



2. 		 

What you like most ...
   
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Let us know what you enjoy most about IM-Rec Sports!

 
   

2.1.  
What are your favorites facilities and programs? Please mark all that apply.
 
   
    aerobics
   
    personal training
   
    adult recreation instruction classes & programs
   
    youth sport classes and other youth programs
   
    intramural tournaments and leagues
   
    Poplar Ridge experiential learning and training
   
    outdoor recreation programs/rentals
   
    Slaughter Recreation Center
   
    North Grounds Recreation Center
   
    The Park
   
    Aquatic & Fitness Center
   
    Aquatic & Fitness Ctr. Pool
   
    Memorial Gymnasium
   
    Memorial Gym Pool
   
    Snyder Tennis Center
   
   
Other, Please Specify:  

 
   

2.2.  
In your opinion, what do we do best at IM-Rec Sports? Please be specific.
 
   
 

 
   

2.3.  
Have you had a particularly great experience at IM-Rec Sports? Please explain.
 
   
 



3. 		 

What you like least ...
   
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We take your complaints and concerns seriously. If you have been dissatisified, please tell us why.

 
   

3.1.  
In your opinion, what is/are the weakness(es) of IM-Rec Sports?
 
   
 

 
   

3.2.  
Have you had a particularly negative experience at IM-Rec Sports? Please explain.
 
   
 
   
 
  Not Applicable




4. 		 

What next?
   
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We value your ideas! Tell us what you think we should try to do in the future.

 
   

4.1.  
We're always growing and expanding to meet your needs and interests. Do you have any suggestions for expansion or improvement at our facilities? Please be specific.
 
   
 

 
   

4.2.  
Do you have any suggestions for expansion or improvement of our programs? Please be specific.
 
   
 

 
   

4.3.  
Do you have any suggestions for expansion or improvement of our administrative procedures? Please be specific.
 
   
 



5. 		 

Customer Service
   
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How are we serving you?

 
   

5.1.  
Please rate your level of satisfaction with the customer service provided in our facilities.
 
   
  Very Dissatisfied     Very Satisfied
 

 
   

5.2.  
Please rate your level of satisfaction with the customer service provided in our business office (located in the Aquatic & Fitness Center, Room 209).
 
   
  Very Dissatisfied     Very Satisfied
 
   
 
  Not Applicable


 
   

5.3.  
Please rate your level of satisfaction with the registration procedures for our adult programs--i.e., intramurals, recreation instruction, outdoor recreation, and/or fitness classes.
 
   
  Very Dissatisfied     Very Satisfied
 
   
 
  Not Applicable


 
   

5.4.  
Please rate your level of satisfaction with our youth program registration procedures.
 
   
  Very Dissatisfied     Very Satisfied
 
   
 
  Not Applicable


 
   

5.5.  
Please rate your level of satisfaction with our instructional staff.
 
   
  Very Dissatisfied     Very Satisfied
 
   
 
  Not Applicable




6. 		 

How did you know?
   
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How did you hear about IM-Rec Sports? We're anxious to know!

 
   

6.1.  
How did you first learn about Intramural-Recreational Sports?
 
   
 

 
   

6.2.  
How do you learn most often about our offerings? (mark all that apply)
 
   
    flyers/posters
   
    brochures or other printed materials
   
    e-mail newsletter or website
   
    newspaper advertisements
   
    information provided by other departments
   
    word-of-mouth; peer recommendations
   
   
Other, Please Specify:  

 
   

6.3.  
How often do you visit the IM-RecSports website (http://www.virginia.edu/ims)?     

 
   

6.4.  
Do you have any suggestions for our website?
 
   
 



7. 		 

Additional Comments
   
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7.1.  
Please use the space below to add other comments, and/or explain any of your answers. We appreciate your individualized feedback!
 
   
 



8. 		 

This Survey
   
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8.1.  
Do you have any suggestions or comments about this survey?
 
   
 





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